When ever i turn it on, it connect to my pc, as normal, then, 10-15 min later, it disconnects, then another 10-15 min later, it reconnects. the whole time this is happening, it is on and has a connection. I have no idea what's up. I know i should have tried google, but i don't know what to call this problem

is ur usb port and cable fine? chk it..

Is it one of the dual-power USB cables?

Make sure the double ended USB jack [data] is plugged in SECOND, AFTER the single-ended [and usually coloured] USB jack. This is for power and must be inserted first!

Or is it a single-style USB cable?

feinicks Wrote:is ur usb port and cable fine? chk it..

it appears fine, idk if there's internal damage though

amzter Wrote:its the connecters in the usb, i have had this problem with a pendrive

if so, how do i fix/check

bboy_sonik Wrote:Is it one of the dual-power USB cables?

Make sure the double ended USB jack [data] is plugged in SECOND, AFTER the single-ended [and usually coloured] USB jack. This is for power and must be inserted first!

Or is it a single-style USB cable?

uhh, I'm not entirely sure what ur talking about, but it draws power from a power cord.

Sorry - the cord im talking about is for the 'smaller' 2.5 inch harddisk cases - i forgot that the standard 3.5 inch ones have a seperate power cable! For your information, the smaller ones draw power off the USB cord so they have two USB plugs [like a 'Y' cable] - one for power and other for data. For laptop users i guess.


Sorry for my misunderstanding/wasting ur time :(

it's okay, no need to lose sleep over it

Heh all good... Any luck? I'd start by trying a different cable - or try the same cable on another device. My guess is that it could be one of these things [or a combination if ur real unlucky]

1. Bad USB cable as amzter said
2. Bad USB controller on the PC [unlikely if other USB stuff works]
3. Power supply issue - either in the cord/powerpack or inside the box
4. The disk drive itself inside the unit might be failing

Hard to test unless you have a 'spare' of each of these to do the whole process-of-elimination thing.

Hope you sort it out - be sure to pot your results if you fix it or have another find.

check the harddrive for power saving options (did it come with any software, these should allow you to change the settings)