I have a few friends doing online tech support for many MNCs like MS, Sun etc. I have never been much into that field, preferring to work on the machine in real time, rather than telling someone why they are utterly dumb in a polite manner. (thought that is fun too.)

Anyways, here are a chosen golden conversation that I heard (recordings).. regarding PC trouble shooting (have many but most here wouldnt understand them till they did a little research, which kills the point of the joke!) By the way, no nationalities mentioned.. assume away!

ROFLCOPTERS

Conversation 1: Female calling Tech Support regarding lagging windows.
Female: Well, I was working on my PC since this morning and now it doesn't respond. Its hopelessly slow!
Tech Support Guy: may I know your what applications you are running at the moment or were running at the time of the lag?
F: Yeah well, I was watching a movie, then was playing some music, some office documents and then was surfing the internet.
TSG: Is your PC still running or has it crashed? is it unresponsive?
F: Well its on! I have many Internet Explorers opened. But the mouse cursor doent move that freely.
TSG: Ma'am you mentioned that you have many browsers opened, so why don't you close all the open windows and then check if it solves the problem?
F:.... .... ... you sure that will work?
TSG: I think so ma'am. You PC might be over strained.
F: Alright, give me 5 minutes.. {puts TSG on hold}
TSG: ?????????
F: Alright I did what you asked, but the computer is still slow and almost unresponsive.
TSG: In that case, you might have to  manually reset your computer. I suggest that if you can, save any unsaved documents you may have and the press the small button located oabove the power button of the CPU case..
F: I know how to restart my computer!
TSG: That's good ma'am... I fear many people do not!
F: I see.. well my PC takes a while to startup, so is it ok if I open at least one window?
TSG: Ma'am?
F: Well, its stuffy in here, can I open at least one window?
TSG:{ double you tee eff MOTHA OF FUCKING HOMOGAWD MORON STUPID BITCH!!!} Sure ma'am! I think now everything will be fine!

Nacos Wrote:no u







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??

I don't see how customer care sucks... The guy was really nice expecially about the humans lack of knowledge...

You can't use what you don't know what to use..

i think he means working in customer care, and yes, yes it does

roberth Wrote:i think he means working in customer care, and yes, yes it does

yeah.. working in CC really must suck if this is the type of calls you have to take!


fun for memories though!

EDIT:

fixed the title to make it more relevant to the topic!

lol .. closed all open windows indeed