Quote:Retailer Amazon has offered a partial refund to a European PS3 owner following his complaint about the removal of the console’s ‘Other OS’ feature. Firmware 3.21 infamously removed the ability to install other Operating Systems (such as Yellow Dog Linux) on the PlayStation 3. Though the feature was widely unused by the majority of PS3 gamers, many were angered by Sony’s audacity to remotely disable an original PS3 feature. One gamer has come up trumps, citing European law to earn a partial refund.

That’s a partial refund from Amazon without returning their PS3. Said gamer is NeoGAF Forum moderator Iapetus, who cited European law to argue that his original 60GB console, which was considerably out of warranty and Amazon’s 30-day guarantee, no longer operated as advertised. The online retailer’s policy was to offer a refund weighing in at approximately 20 per cent of the console’s original value (£84).

Said European law is Directive 1999/44/EC, which was accepted into European Parliament on 1 January 2002. Apart from requiring all European member states to alter their legislation to carry at least a two-year warranty on all new consumer goods (the UK’s Sale of Goods Act offers up to 6 years possible protection) the Directive also includes a stipulation relevant to Sony’s removal of the PS3’s Other OS. The two points read:

Quote:The goods must:

* comply with the description given by the seller and posses the same qualities and characteristics as other similar goods
* be fit for the purpose which the consumer requires them and which was made known to the seller at the time of purchase.

Via: DCEnu/Playstation University

I found this very interesting, I mean you buy a cell phone and the phone can surf the web, play video's, MP3's and check E-mail. Now the cell company says the phone can get hacked via web and video, so they are removing that option. You can keep the options, but you will not get cell service anymore. What would you do?

(This post was last modified: 10/04/2010 09:23 AM by Gadget.)

its very bad,. sony can do this,..

it was already bad sony disabling PS1 and PS2 suport for later models,. its time the damn console should be hacked!! and see whot it really can do instead of making money,..

awesome, im so gonna email amazon cause i got my PS3 from them :)

Hopefully many people will do this.  I'd say that many other countries have similar laws protecting consumers from these things.

My old fat broke, my dad wasn't willing to send for repairs so I got a slim one instead so I can't really do this can I?

No harm in complaining to the retailer you bought it from...
If they insist on giving a full refund, things might be difficult (but I guess you could still try as long as the fact that it is broken isn't obvious).

(11/04/2010 01:07 AM)ZiNgA BuRgA Wrote:  No harm in complaining to the retailer you bought it from...
If they insist on giving a full refund, things might be difficult (but I guess you could still try as long as the fact that it is broken isn't obvious).

My dad already sold it, it was broken but it wasn't obvious as it would still turn on at least.