I think there'll always be someone which manages to continually break things or whatnot.  I don't hear Sansa Clips mass-dying or the likes, so I'd probably only slightly consider the review.

I dunno, this is just from my experience.  I've bought products where heaps of people having issues, and I've never had them myself (most recently, a high speed USB stick advertised with 25MB/sec writes, with a bunch of people claiming they only get ~12MB/sec writes; I get around 25MB/sec writes myself on the drive, so I dunno...)