Quote:Another applicant, a bright young woman named Lisa, used unconventional techniques as well. When presented with a keyboard that kept producing strange accented letters rather than punctuation marks, she thought for a few moments, before navigating to Wikipedia. She opened the article about punctuation, used the keyboard to copy-paste quotation marks and pasted them into a new Notepad document. Like a painter, she had a palette of quotation marks ready to be copied and pasted as necessary into the document the receptionist had struggled with. This instead of changing the keyboard's language back to English.