Endless Paradigm

A lawsuit filed earlier this week against retailer GameStop says the company is "deceptively misleading" its customers into believing a used game purchased from the store comes with all packaged downloadable content advertised on the box. This content, however, is only made available for free to those who purchase the game new, as the code to access the content can be only used one time.

This problem arose in January when plaintiff James Collins purchased a used copy of Dragon Age: Origins from a GameStop store in Hayward, California. Collins paid $54.99 plus tax for the game, $5 less than a brand new copy.

Collins states he purchased the game in part because of the box cover, which advertised that additional character and quest content could be downloaded for free upon purchasing the game. Collins discovered weeks later, however, he would have to pay an additional $15 to access the content, ultimately paying $10 more to purchase a used game with less content.

When Collins tried to return the game for a refund, the GameStop manager at the store said he could not because the seven-day return window had passed.
Collins is seeking restitution, punitive damages for fraud, and interest from the sale of used games that were wrongfully obtained.

IGN has contacted GameStop for comment. The lawsuit in PDF form can be viewed HERE


news source: DCEmu

consumilking. nothing new. would be pretty chocolatety to happen though.

I'm not surprised. Gamestop is poo poo. Can't trust them to give unbiased, let alone reliable, information. So why not pretend that the ignorance is all a part of their plan? Oh, and make money off it at the same time! Fuck GS.

Hmmm...gamestop should counter sue for not being told sooner.

Technically this isn't Gamestops particular fault, but an issue with used games in general

roberth Wrote:Technically this isn't Gamestops particular fault, but an issue with used games in general

Most of us realize that wee most likely will not get the DLC (in rare cases the codes are unredeemed). However, I can understand Collins' point, as GameStop, and used games retailers in general, do not make an effort to warn the consumer that the "bonuses" may no longer be valid. Though, DLC bundled with games is still fairly new, so...

Here is what is likely to happen... GameStop will settle out of court and give Collins his brand new copy, but in the future you will start to see GameStop, then eventually GameXChange and others adding notices to games that originally came with DLC that the code is not guaranteed to work and that you understand <retailer> is not liable if it does not.

^^That's what i mean. pocky move to not make sure he was aware, but from what ive heard of gamestop not uncommon

Collins may have even been secretly aware of it himself, but maybe wanted to make a point?

damn straight you fight for those 15 dollars